12.2.3. Effective communication
ICT support services shall accommodate the communication needs of individuals with disabilities either directly or through a referral point.
|Type of compliance||Inspection|
|Result||Pass: Check 1 is true
Fail: Check 1 is false
NOTE: The provision of any level of support for the communication needs of individuals with disabilities constitutes a pass of this requirement. Suppliers may wish to provide further information about the level of support that is provided to enable the adequacy and quality of the support to be judged.
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