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  1. Functional Accessibility Requirements
  2. 13. ICT providing relay or emergency service access
  3. 13.1. Relay services requirements
  4. 13.1.5. Captioned telephony services

13.1.5. Captioned telephony services

Where ICT is intended to provide a captioned telephony service, the captioned telephony service shall assist a deaf or hard of hearing user in a spoken dialogue by providing text captions translating the incoming part of the conversation.

Testing methods

Type of compliance Inspection
Pre-conditions
  1. The service is a captioned telephony service.
Procedure
  1. Check that the service assists a deaf or hard of hearing user in a spoken dialogue by providing text captions translating the incoming part of the conversation.
Result Pass: Check 1 is true
Fail: Check 1 is false

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